I have sent you a friend request. I am British and equally frustrated at not being able to share what I am doing with the technology or to get the right support.  I am asking for someone to take a look at a picture that has formed whilst trying to make ZnO Zinc. What I want to know is can this be normal if not I will throw it away......I would have thought someone may be interested as Zinc = Emotion and this picture looks like an ancient baby, I think I have seen similar in museums over the years. I would appreciate your comments. I am based in Spain so it is double difficult to get Spanish connections from Keshe.